Return and exchange policy
RETURN AND EXCHANGE
1. The customer has the right to return or exchange a purchased item within 14 days of receipt, provided that the product is in its original condition - unworn, with label and in original packaging.
2. The return is made with an accompanying return form, in which the customer indicates one of the following options:
o Claim (damaged or defective item)
o Exchange for another size/model
o Return and refund
3. The costs of return or exchange are at the expense of the customer, unless an error has been made by the Merchant.
4. The refund of the amount is made within 14 days of receipt of the returned goods by bank transfer.